FAST Shipping
FAST ShippingExpedited shipping options available. Call us for more info.
Same Day Shipping
Orders for items that are in stock are usually shipped same day, excluding weekends on orders placed before 3 PM PST. more info...
We Price Match
If you feel that you've been shown a better deal, we'll do our best to meet or beat the offer! more info...
Sell your surplus Circuit Breaker Inventory to Us
Let us buy your surplus electrical inventory and make some extra cash. more info...
Circuit Breakers, Motor Controls, Bus Plugs, and other Electrical Supplies, New and Used - In Stock at WestCoastPower.com. Call us at (800) 214-0759

Shipping and Return Policies


General Shipping

Our shipping charges are based on standard UPS or U.S. Mail rates (where applicable), which are based on package weight, size, and distance shipped.


West Coast Power offers UPS Ground, 3rd Day Select, 2nd Day Air, and Next Day Air shipping to all of our customers who place orders to be shipped to one of the 48 contiguous United States.


To help keep shipping costs as low as possible, we use UPS Hundred weight shipping for orders over 100 lbs. for 2nd Day and Next Day shipping, and over 200 lbs. For Ground and 3rd Day. This reduced shipping rate is calculated automatically when an order reaches the appropriate weight.


Orders to be shipped out of the 48 contiguous United States (i.e. Alaska and Hawaii) are sent by your choice of US Priority Mail, UPS 2nd Day Air, or UPS Next Day Air delivery. These orders are not eligible for UPS Ground or 3rd Day Select shipping. If you choose Priority Mail, unfortunately, there is no way to track the order in transit.


Delivery and Lead Time

Since UPS does not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. For example: A Next Day Air order, leaving our warehouse on a Friday for New York, will not arrive until Monday, even though it has a one day transit time.


Ground Shipping

Orders for items that are in stock are usually shipped same day, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 4:30 pm PST. If an order is placed before 12 PM PST, the order may ship out that same day.


Express Shipping Shipping

These orders are given top priority. Express orders for items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 4:30 PM PST. If an express order is placed before 12 PM PST, it will usually ship out that same day.


Back Orders

Shipping time on backordered items varies. You will be contacted via phone or email if you order a back-ordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.


Payments for backordered items are made up front as part of the original order. This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment.


International Shipping Policy

Any International shipments will be looked at on a case to case basis.


General Return Policy
  • The Sales Manager must authorize all returns or exchanges. E-mail us or call (866) 955-0888 for an RGA# (Return Goods Authorization).
  • All claims for shortages and/or damages must be placed within five days of receipt of merchandise.
  • All returned merchandise must be received by West Coast Power in saleable condition, unless the merchandise is found to be defective.
  • All returns/exchanges must be made within 30 days of invoice date.
  • All returns/exchanges are subject to a 25% restocking charge (depending on order) plus all freight charges, at the discretion of the sales manager

    • Customer Returns
  • The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.
  • Return shipments to:

    West Coast Power
    Returned Goods
    1095 N. 7th St.
    San Jose, CA 95112



  • Indicate either refund or exchange within the returned package.
  • RGA# must be written on correspondence paperwork, and/or packaging

    • Refund or Credit Exchange
  • Any refund or credit for exchange will be based on the value of the merchandise at the time of purchase. Shipping and Handling fees are not subject to refund unless the merchandise is defective or we shipped an incorrect item.
  • The internal paperwork for credit/exchange is normally completed within 5 to 7 business days of receipt of merchandise.
  • All refunds are applied to the individual customer account unless otherwise specified by Sales Manager or Accounting Department.
  • Any form of reimbursement is consistent with the original method of payment.


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    If you have any questions in regards to these policies, please do not hesitate to call us at toll free 1-866-955-0888, or send us a note.